Last updated: October 10, 2026
This Privacy Policy describes how PlowR ("the App"), made by Scoops Dev LLC ("we", "us"), handles your information when you use our iOS application, and when you use the pages on getplowr.app that a business's request link, or the Add to PlowR link in a request, opens. PlowR is built for property-service operators — snow removal, lawn care, landscaping, and related trades — to manage clients, plan routes, and generate proposals and invoices. People looking for a service can also use it to find a local business and send them a request.
PlowR is a local-first app. We do not operate servers, do not sell your data, and do not run ads, analytics or tracking. Our website, getplowr.app, is hosted by GitHub Pages; its request pages work entirely on your device (see Request Pages). Your business and client data is kept on your device and in your own private iCloud account; the developer has no access to it, and it is never sent to us. To work, PlowR sends some data to the services listed under Third-Party Services: addresses and locations to Apple Maps for maps, directions and arrival estimates, coordinates rounded to about 1 km to Apple Weather for weather (versions of PlowR before 1.6 used Open-Meteo instead), and the corners of areas you measure to a free elevation service. Like any internet request, these requests carry your device's IP address.
| Data | Purpose | Stored or shared? |
|---|---|---|
| Sign in with Apple | Sign in to your business account. PlowR asks Apple only for your name, not your email. | Apple gives PlowR an anonymized account identifier. It's kept in your device's Keychain and tags the records you create, so it's also in your private iCloud with them. Your name is kept in the app's settings on your device, to greet you in Settings. We never receive your Apple ID or password. |
| Business & client data: clients and their properties (names, phones, emails, addresses, map pins, notes), routes and stops, scheduled visits, each job's record (services, prices, notes, start and completion times, GPS arrival and departure times), days marked below a contract's snow trigger, proposals, invoices, payments you record, contracts, job photos (with when they were taken), texts sent to clients from the app, and your business profile (company name, phone, email, licence number, logo) and payment details (handles or links shown on your invoices) | Core app functionality | Stored on your device and synced to your own private iCloud account via Apple CloudKit, so your other devices signed in to the same Apple ID see it. After Remove from This Device (below), sync is off for PlowR on that device: what's made there stays there and your iCloud data doesn't come to it, until you turn sync back on in Settings → Data & Backup. The developer cannot access it, and it isn't sent to any server except iCloud and the services listed below, which get the parts PlowR needs from them (addresses and locations), and to the people you choose to send documents or texts to. |
| Location — While Using the App | Show where you are on the map (during a route, and when you set a client's location), following your location continuously while a route's screen is open, including when PlowR is in the background; estimate when you'll reach each stop; find your local weather; and, when the "include my location" option is on in the text to your next client, add a map link with your current location to that text | Your current position is sent to Apple Maps to work out the arrival estimate for each stop. It isn't stored. The map link goes only to the client you text, through Messages; the option is remembered for next time and shown in each text, and the copy of the text kept on the client's Timeline leaves the link out. |
| Location — Always (background) | During a route, notice when you arrive at and leave each stop (geofencing), even when PlowR isn't open, to record those times on the job and offer to text your next client. A stop you've completed is watched for up to two hours, even after the route ends, so its departure is caught. | Arrivals and departures are handled on your device by iOS. Only the arrival and departure times are kept, with the job, on your device and in your private iCloud; your location itself isn't stored, and isn't sent anywhere for geofencing. |
| Approximate location (about 1 km) | Local weather for the Dashboard, the Schedule and the route screen, the evening weather alert, and the estimated past weather at a client's property on the days of a Service Report | Your or the property's coordinates, rounded to about 1 km, and for a Service Report the dates, are sent to Apple Weather (Apple's WeatherKit), governed by Apple's Privacy Policy. Versions of PlowR before 1.6 sent them to Open-Meteo instead. No account information is included. |
| Property coordinates (precise) | Terrain elevation, to work out a property's slope when you measure its areas on the map | The corners of the areas you draw (precise to about 1 m) are sent to Open Topo Data. No account information is included. |
| Addresses and map searches | Suggest addresses as you type, place a client's address on the map and name the place at a pin, show Look Around imagery, give driving directions and arrival estimates, put a route's stops in order, and, for people looking for a service, search for nearby businesses | What you type, addresses (including one read from a scanned business card or a contact you pick), coordinates and your current position are sent to Apple Maps (Apple's MapKit and geocoding services), governed by Apple's Privacy Policy. PlowR sends no account information with these requests. |
| Navigation | Directions to a stop in the maps app you choose | The stop's address or coordinates are handed to that app: Apple Maps, or Google Maps or Waze if you choose them, whose own privacy policies then apply. |
| Lock Screen, widget, Control Center and Siri | Show your route's progress in a Live Activity, on the home-screen widget and in the Control Center control; complete a stop or text your next client by voice | Clients' names and addresses from your route are shown there, so they're visible on your Lock Screen (the Live Activity and the Control Center control) while a route runs; the home-screen widget hides them while your device is locked. To do this they're kept in storage shared between PlowR and its widget, on your device only. Siri's replies speak client names, including when your device is locked if you allow Siri there (iOS Settings → Siri). |
| Camera | Take before and after photos at job sites; scan business cards to fill in a new client (on-device text recognition) | Photos are stored on your device and synced to your private iCloud. Business card scanning happens entirely on your device using Apple's Vision framework; no image is sent anywhere. |
| Photo library (optional) | Add a job photo or your business logo from your library; save a job photo to your library when you choose Save Image | Picking uses Apple's system photo picker: PlowR receives only the photos you choose. A photo keeps the date stored in its file; any location stored in a photo is removed before it's saved. Saving asks for add-only access: PlowR can't see the rest of your library. |
| Contacts (optional) | Fill in a new client's name, phone, email and address | Uses Apple's system contact picker: PlowR receives only the contact you choose. Nothing is sent anywhere. |
| Calendar (optional) | When you turn on Add Visits to Calendar in Settings: show your visits in a “PlowR” calendar with a 1-hour reminder, and update or remove those events when visits change | Each event holds the visit's time and the client's name, address and visit notes. Full calendar access through Apple's EventKit, used only for the “PlowR” calendar: PlowR doesn't read or change your other events. The calendar is kept in your iCloud calendars, which sync to your other devices, or on this device if you don't use iCloud calendars. Turning the setting off, or deleting your account, removes the events PlowR added. That needs PlowR's calendar access: if you've turned it off, PlowR says so, and you can delete the “PlowR” calendar in the Calendar app. |
| Notifications | Weather alerts the evening before severe forecast days (for a snow business, with how much snow is forecast and which clients' contract triggers it reaches); overdue invoice reminders; reminders to follow up on a proposal with no reply | Local notifications only — no server or push token is involved. A notification can name a client (a follow-up reminder) or the clients a storm reaches, and shows on your Lock Screen as your iOS notification settings allow. |
| Service requests (people looking for a service) | Your name, phone and email, kept to fill in your next request; and each request you make: the business, your property's address and measured area, the service you want, your notes, and the message sent | Kept only on your device: your contact details in the app's settings, your requests in a file protected by iOS data protection. Not synced to iCloud, though, like other app data, they're included in your device's iCloud or computer backup if you make one. A request goes to a business only when you send it yourself, through the share sheet. Delete My Data (the menu on the home screen) removes them. |
| Requests from your request link (businesses) | When you tap Add to PlowR in a request someone texted or emailed you: their name, phone, email, address, the service and how often, and their notes, filled in for you to check | Saved only when you tap Save Lead, as a lead in your Pipeline, like any other client: on your device and in your private iCloud. When it's saved, its address is sent to Apple Maps to put it on the map (see Addresses and map searches). The request link you share carries only your business name, phone, optional email, the services you chose for the form and your welcome line, and anyone with the link can see them. |
| Documents, exports and photos you share | Proposals, invoices, contracts, Service Reports and business reports as PDFs, Export Data's CSV files, and job photos | Made on your device. They go only where you send or save them (Messages, Mail, Files and the like), through the share sheet. Copies left in the app's temporary folder are removed the next time PlowR opens, and by Delete Account & Data. |
You can turn off any of these permissions at any time in iOS Settings → PlowR.
A business using PlowR can share a request link. It opens a page on getplowr.app where you can ask that business for service, without the app.
PlowR uses the following services. None receives your account information, and none is told who you are; like any internet request, each sees your device's IP address, and may keep it in its own logs under its own policy.
Your data is stored on your device and in your private iCloud account, so you're in control of it. To delete it:
PlowR is made by Scoops Dev LLC, a Vermont limited liability company, in the United States. Because your PlowR data is on your device and in your own iCloud, not with us, you can see, export, correct and delete it yourself in the App at any time (Export Data in Settings, and Delete Account & Data above). We hold no copy to give you or delete. If you have a question or a request about your data or this policy, email support@getplowr.app.
Businesses and their clients. A business using PlowR decides what it records about its clients, how long it keeps it, and what it sends them; PlowR keeps a record until the business deletes it. If you're a client of a business that uses PlowR, ask that business about the information it holds about you: it's in their records, not ours.
PlowR is designed for business use by adults. The app is not directed at children under 13 and does not knowingly collect data from children.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of the app after changes are posted constitutes acceptance of the updated policy.
Scoops Dev LLC, Vermont, USA. Questions about this Privacy Policy: support@getplowr.app. Please don't put personal information in a public place, such as a GitHub issue.
See also our Terms of Service.